We collect your personal information and Confidential Information to provide you with better and more useful services. When you register for your The Kingdom Bank Account, you provide us with personal information, including but not limited to, your name, email, date of birth, credit/debit card and bank account information.
We collect information when you create your The Kingdom Bank account. Depending on how you want to use your account we may ask you to provide some or all the following: Credit or Debit card number, bank account number, relevant expiration dates, phone number, date of birth, ID document number, photos of ID, Photo of the individual registering, video recording of the individual of registering, phone number, industry type, purpose of your Account, transaction information. Same documents may be asked from the individual representative of the registering legal entity. We may also request additional information as part of our verification and ongoing monitoring process.
We may request additional details or to answer further questions in order to verify your information. We may also obtain additional information about you from third parties, including third party partners. This information includes information about your behavior, bank accounts or payment methods issued by third party financial institutions that are linked to your The Kingdom Bank’s products. We also collect information about which tabs you visited on our site, your browser information, your location and your frequency of use of our site.
Information about your transactions is collected and reviewed including but not limited to: date, time, amount, devices associated with the transaction, IP address of sender and receiver, senders name and registration information, receiver’s name and registration information, messages sent or received with the payment, device information used to facilitate the payment and the payment instrument used.
This information is used to verify our merchants and their key controllers. This includes verifying certain data provided by our merchants and reviewing their eligibility to use our product and services. Third party partners may be used to validate the information provided by you at account registration.
The Kingdom Bank reserves the right to periodically review merchant accounts. This may involve the request of a credit reference from a credit or fraud agency on any merchant account. As part of this review The Kingdom Bank reserves the right to close an account based on the information found.
For different merchant accounts, we may collect information about a merchant’s business and online profile in order to review a merchant’s size, customer base, and expected transactional activity.
In addition to the information provided upon registration of your account, we also collect information we receive from you as a result of your use of our services. This allows us to verify your identity periodically and also analyse your behavior in order to provide you with better customer service. The information collected includes but is not limited to: Log-in details, location information, device information, transaction information, third party information, identity information and cookies.
We reserve the right to obtain and use your personal information and confidential information. By browsing our site, you give us your explicit or implied consent to collect, retain and use your information. The below defines some examples in which we may use your information:
This information is only shared with our internal stakeholders on a need-to-know basis with strict data security regulations which we abide by.
We may share your personal information or Confidential Information with trusted third parties in order to improve our services, as permitted by data legislation or in the limited circumstances as set out below. These third parties are limited by law or by contract from using the information for secondary purposes beyond the purposes for which the information is shared.
We may share your information with trusted third parties when:
You consent to our collection, use and disclosure of the personal information and Confidential Information you provided, as outlined below.
We may disclose your information:
As we deem necessary or appropriate under applicable law in order to: respond to police or government requests both within and outside your country of residence, comply with legal process, to impose our terms and conditions, to protect our operations and those within our group structure, pursue or limit damages that we sustain, and protect our rights, privacy, safety of The Kingdom Bank or members within our group structure.
It is your right to have access to all the personal information we hold about you and your use of our site and services.
Where applicable, you may have certain rights under data protection legislation, including the right to access, correct, update or delete your personal information; object to or restrict its processing; request to transfer certain of your personal information to another service provider (so called, data portability); or to revoke any consent you have given
We will process your personal information only when we have one of the following grounds: